Return and Exchange Policy

Last Updated: [June 11, 2025]

At HoneyBees Designs For You, we take pride in creating unique and meaningful products and services. Because many of our offerings are custom-made or one-of-a-kind, our return and exchange policy varies based on the type of item purchased.

All vintage items are sold as-is and are final sale.
Due to their pre-loved nature and uniqueness, returns, exchanges, or refunds are not accepted unless the item arrives damaged in transit.

• If your vintage item is damaged upon arrival, please contact us within 3 days of delivery with:
   
  • Order number
     
  • Description of the issue
     
  • Photos of the damage and packaging
     

Custom orders are made to order and personalized for each customer, and therefore are non-returnable and non-refundable.

• Please double-check all personalization details (e.g., names, sizes, colors) before placing your order.
   
• Replacements will only be offered if your item arrives with an error made on our part.
   

POD items are produced and shipped via third-party providers based on your order specifications. As such, they are non-refundable and non-exchangeable, except in the following cases:

• Damaged or misprinted items
   
• Incorrect item sent
   

If you receive a defective POD product, contact us within 7 days of delivery with:

• Your order number
   
• Photos of the product issue
   
• A clear description of the problem
   

We’ll arrange a replacement or store credit where appropriate.

Due to the nature of scheduling, planning, and customization involved in our event décor consultations and services:

• All service bookings are final and non-refundable once confirmed.
   
• Cancellations made at least 14 days in advance may be eligible for a partial credit, which can be used toward future services.
   
• No-shows or last-minute cancellations (within 14 days of the event) are not eligible for refund or credit.
   

To be eligible for a return (where allowed), your item must:

• Be unused and in the same condition that you received it
   
• Be in original packaging
   
• Include a proof of purchase
   

Returns or complaints made outside of the outlined timeframes above may not be honored.

If you need help or believe you qualify for a return or replacement, please reach out to us at:
📧 Email: honeybeesdesignsforyou@gmail.com
🌐 Website Contact Form: www.honeybeesdesignsforyou.com/contact
📱 Linktree for Socials & More: https://linktr.ee/HoneyBeesDesignsForYou

Thank you for supporting small, handcrafted, and curated products. We appreciate your understanding and continued support!